SDGs
〜Our Hospitality〜

• For the significant international issue of SDGs, we’re involved in various efforts. Base on SDGs, we devote providing universal design for guest comfort and consider the environment.

  

  

  

  

  

  Shinyu Onsen Group implements 4 of SDGs’ 17 goals and implements polities as following.

• Eco Sustainable Developments

  By improving our natural resource management, we use resources efficiently.

  Water Conservation

  For reducing water consumption, we sanitize and reuse the snowmelt water from Mt. Yastugatake.

  Energy Conservation

  ■Recirculation and filtration system
  For reducing energy consumption, the public baths’ springs adopt a recirculation and filtration system.

  ■LED
  Energy-efficient LED lights are set throughout the building.

  Paper Conservation

  We promote paperless actions; for the most effective paper use, we use recycled paper from office to toilet paper.

  Cut Down Plastic Using

  To reduce environmental pollutions, we avoid the use of non-returnable plastic products, such as plastic straws. We cut down plastic using little by little and effort to achieve a non-plastic environment.

  Eco-friendly Cleaning

  In consideration of the environmental issues, we promote “eco-friendly cleaning” to the consecutive staying room. By not changing the bed linens and not using vacuum cleaners, we can reduce CO2 emissions by about 0.9 t per year. We appreciate your cooperation for environmental sustainability. If you need normal cleaning, please let us know in advance.

• Our Universal Services

  To satisfy the different basic needs of every guest. We provide some universal services are as follows.Some of our staff acquired the "Universal Design Tourism Advisor" certification. Our qualified staff will apply their knowledge for serving more kinds of needs for customers' better stay experience.

  

  Special Diets Friendly

  

  Food allergy, vegetarian and vegan Friendly

  As for any special diet requirements, such as food allergy, vegetarian, and vegan, we’ll make our effort to satisfy those needs. Depends on different demands, some food might be processed food, and we would appreciate your understanding.

  *We apologize that gluten-free requests cannot be accommodated.

  *We may ask for an extra charge to accommodate vegetarian/vegan.

  *We may not be able to meet your request for specific ingredients.

  
  

  Please let us know 3 days before your arrival date in advance if you have any specific requirements, and feel free to contact us at info@tateshina-shinyu.com

  Sales

  

  Nutritional Food for Babies or Elders

  Baby food and nursing care food are available for an additional charge.

  *Baby formula is not carried.

  *If you have any requests for a particular brand or type, please let us know 3 days before your arrival date in advance and feel free to contact us at info@tateshina-shinyu.com

  *We may not be able to meet your request for some specific brands or types.

  Welfare Equipment Rental Service

  

  Wheelchair

  We provide wheelchair rental service; the use is only in Shinyu Onsen Hotel.

  ＊Wheelchairs are offered on a first come, first served basis; please make a reservation in advance if you have a need.

  

  Shower Chair

  A shower chair can be used in a private or public bath.

  ＊Shower chairs are offered on a first come, first served basis; please make a reservation in advance if you have a need.

  

  Bed Rail

  The bed rail can support the user when getting into and out of bed.

  ＊Bed Rails are offered on a first come, first served basis; please make a reservation in advance if you have a need.

  

  Bathing Suit

  We support the Pink Ribbon movement and provide bathing suit service for those with scares after the operator. We hope every guest can enjoy the public onsen bath during their stay.

  ＊Bathing Suit are offered on a first come, first served basis; please make a reservation in advance if you have a need.

  Universal Room Type

  

  Tateshina Club

  Rooms are designed in barrier free, set grab rails and slops that wheelchair users can easily navigate the room.

  Facilities

  

  Multi-Purpose Toilet at 2F Library Lounge

  The multi-purpose toilet is located on 2F Library Lounge and 24 hours available. It can be used by wheelchair users, guests with infants and toddlers, guests with ostomate, etc.