SDGs
– Our Hospitality –

• We support the Sustainable Development Goals (SDGs), a world-wide initiative. We are also committed to universal design for the comfort and convenience of all guests, as well as to eco-sustainability activities to preserve the rich natural environment.

  

  

  

  

  

  In addition to promoting eco-friendly initiatives to contribute to the SDGs, we also work to achieve 4 of the 17 SDGs that are particularly relevant to Tateshina Shinyu Onsen.

• Eco-sustainability activities

  We work to achieve eco-friendliness and sustainability in order to make the best use of our limited resources.

  Water conservation campaign

  To conserve water, we make use of spring water from snow melting on the foothills of Mt. Yastugatake. Based on the guidance of the public health center, we disinfect the water with chlorine at a residual chlorine concentration of 0.2 PPM.

  Energy conservation campaign

  - Circulation and filtration system
  To conserve energy in operating the baths, we have installed a circulation and filtration system.

  - LED lighting
  We make use of LED lighting in the hotel to reduce energy consumption.

  Paper conservation campaign

  We try to cut down on the amount of paper used, and promote the efficient use of toilet paper and the use of recycled paper in the company.

  Plastic conservation campaign

  We are gradually moving toward eliminating all use of plastic, such as no longer providing plastic straws, in order to reduce disposable plastics that lead to environmental pollution.

  Eco-cleaning

  In consideration of the environment, we perform eco-cleaning for guests staying multiple nights. By not making the beds (changing the sheets) or using vacuum cleaners, we can reduce CO2 emissions by approximately 0.9 tons per year. We ask for your cooperation in conserving the environment. If you wish to have your room cleaned as usual, please let us know when checking in.

• Universal design

  We incorporate universal design elements into the hotel to ensure that everyone can enjoy a comfortable stay. The hotel has staff members with “universal design advisor for travel” certification. Based on the knowledge of our certified staff, we are committed to providing a diverse range of guests with a comfortable stay.

  

  Special dietary accommodations

  

  Accommodations for guests with allergies and vegetarians

  We can change meals to accommodate allergies and dietary restrictions. In some cases, a processing fee may be charged. (Free of charge in case of allergies.) It may not be possible to remove some ingredients. We are also unable to provide vegan or Halal meals.

  *Prior consultation is required. We may not be able to accommodate requests if not notified in advance. Please contact us as early as possible.

  Sales

  

  Baby food / Nursing care food

  Baby food and nursing care food are available (for purchase).

  *Milk is not available.

  *Please contact us in advance if you wish to request a specific manufacturer or type of food. Please note, however, that we may not be able to meet your request.

  Items available to borrow

  

  Wheelchairs

  We offer wheelchairs for use in the hotel so that you do not need to bring one with you on your trip.

  *Supplies are limited, so please inform us as early as possible if you wish to use one.

  

  Assistance chairs

  May be used in the bathing area in your room. Assistance chairs are also available in the public baths.

  *Supplies are limited, so please inform us as early as possible if you wish to use one.

  

  “Tachi Up” bars (to assist in standing up from a futon or bed)

  Available for guests who find standing up from a futon or bed difficult.

  *Supplied are limited, so please inform us as early as possible if you wish to use these.

  

  Bath time covers

  The hotel supports the Pink Ribbon Movement. Bath time covers are available to borrow from the front desk for guests who are worried about surgical scars, etc. Please inform a female staff member.

  Recommended rooms

  

  Tateshina Club Comfort Suite

  This spacious room ensures that everyone can enjoy a comfortable stay. Handrails and ramps have been installed, and wheelchairs can be used inside the rooms.

  Hotel facilities

  

  Multipurpose restroom in second floor lounge

  The Library Lounge on the second floor has a large common-use restroom that is wheelchair and ostomate accessible. It is available for use 24 hours a day.